The facility utilizes a state-of-the-art filtration system that continuously replenishes the pool water with fresh Caribbean seawater to maintain high environmental standards.
The onsite research and care program provides daily health screenings and nutritional monitoring for each individual dolphin.
The location is designed specifically to allow for direct visual contact between the lagoon and the open sea, mimicking a more natural environment for the animals.
Dolphinaris participates in regional conservation initiatives focused on the protection of marine biodiversity in the Mesoamerican Barrier Reef System.
Dolphinaris Riviera Maya is a specialized marine park designed for interactive dolphin experiences situated within the Puerto Aventuras region. The facility features a custom-built, saltwater ocean-fed lagoon system that circulates water directly from the Caribbean Sea. It operates as an educational and recreational center where visitors engage in structured swimming and training programs with bottlenose dolphins. The onsite veterinary clinic monitors the health and biological needs of the resident marine mammals. Guests access these experiences through various tiers of programs ranging from shallow-water interactions to deep-water swimming. The site is located directly adjacent to the Hard Rock Hotel Riviera Maya.
The raised viewing deck overlooking the main lagoon provides the best vantage point for capturing the dolphin interaction programs without being in the water.
Bring biodegradable sunscreen to protect the water quality in the dolphin habitats.
Book your interaction program in advance, as group sizes for dolphin swims are strictly limited to ensure animal welfare.
Use the provided lockers to secure loose jewelry and accessories, as these are prohibited during water sessions for the safety of the animals.
Do not wear heavy perfumes, colognes, or standard lotions, as these can irritate the dolphins' sensitive skin and olfactory systems.
Life jackets are mandatory for all participants in the water. No cameras or personal electronic devices are permitted inside the swimming areas; photography is handled by staff.
