The facility operates under the 'Etica Animal' program, which focuses on dolphin well-being and welfare metrics.
Dolphin interactions are based on a system of positive reinforcement training, excluding the use of punishment.
The location supports research initiatives in conjunction with marine biology institutions to monitor reproductive health.
The onsite habitat is designed to replicate the natural tidal flow of the Caribbean Sea to ensure water quality.
Delphinus participates in environmental education programs specifically targeting local school-aged children in Quintana Roo.
Delphinus Xcaret is an interactive marine mammal facility integrated within the Xcaret eco-archaeological park in the Riviera Maya. Visitors participate in supervised swimming programs that feature direct physical interaction with dolphins in a controlled, natural saltwater lagoon environment. The facility adheres to the Association of Zoos and Aquariums (AZA) certification standards for animal care and welfare. Programs are segmented by interaction level, ranging from shallow-water wading to deep-water swimming and dorsal tows. The habitat utilizes a sophisticated water filtration system to maintain marine ecosystem health for the resident dolphin population. Educational briefings regarding dolphin physiology and conservation efforts are mandatory components of every session. It serves as an authorized facility for the Mexican Ministry of Environment and Natural Resources (SEMARNAT). The location is uniquely situated within the broader context of Xcaret park, providing access to diverse flora, fauna, and underground river systems.
The designated observation decks surrounding the perimeter of the lagoons.
Book your specific time slot in advance as programs reach capacity quickly during peak travel seasons.
Remove all jewelry, sunscreen, and lotions before entering the water to ensure the safety and health of the dolphins.
Arrive at the Xcaret park gates early to allow enough time to navigate to the specific Delphinus sector before your scheduled start.
Attempting to photograph the dolphins with personal devices during the water session; professional photographers are stationed to capture these moments.
Strict no-jewelry policy; swimsuits are required; guests must follow trainer instructions at all times regarding movement and touch.
