The complex was originally established in the 9th century to care for pilgrims traveling along the Via Francigena.
It functioned as a fully operational hospital until the late 20th century.
The Pellegrinaio frescoes are considered one of the most important cycles of secular painting from the Italian Renaissance.
The Fonte Gaia fountain's original sculptural panels by Jacopo della Quercia are housed here, having been moved from the Piazza del Campo to prevent environmental degradation.
The complex features a system of ancient underground tunnels and cisterns that are now open to visitors.
The hospital was managed by lay brothers and sisters for centuries rather than monastic orders, maintaining independence from church hierarchy.
It includes a specialized museum of children's history, reflecting its long-standing role as an orphanage and sanctuary for the 'esposti' (abandoned children).
The building was constructed on a structural incline, resulting in a complex labyrinthine layout across multiple topographical levels.
Santa Maria della Scala is one of Europe's oldest hospitals, transformed into a massive multi-layered museum complex located directly across from the Siena Cathedral. The structure features vast underground tunnels, historical infirmaries, and medieval frescoes that document centuries of medical and spiritual care for pilgrims and orphans. Its architectural evolution spans from the Middle Ages to the 20th century, revealing original structural layers built over thousands of years. The Pilgrims’ Hall (Pellegrinaio) contains a cycle of 15th-century frescoes by Domenico di Bartolo depicting the daily operations of the charitable institution. The complex now houses the National Archaeological Museum of Siena, featuring extensive Etruscan and Roman artifacts. The site remains a primary repository for Sienese civic and artistic identity, integrating art galleries, collections of sculptures, and historical documents. It covers multiple levels and expansive subterranean spaces that were once used as cisterns and stables.
The central Pellegrinaio hall provides the most impressive wide-angle interior shots.
Wear comfortable, non-slip walking shoes as the stone floors are uneven and you will traverse many levels.
Check the official map upon entry, as the complex is massive and easy to navigate out of order.
Prioritize the Pellegrinaio hall early in your visit to avoid larger tour groups.
Attempting to see the entire complex in under an hour; the sheer volume of rooms and historical depth requires more time.
The complex is open daily but often sees reduced hours or closures on major public holidays.
Maintain a quiet volume; flash photography is generally prohibited in areas with fragile frescoes.