The habitat utilizes a semi-natural design, allowing water to circulate naturally with the Caribbean Sea tides.
Delphinus is certified by the Association of Zoos and Aquariums (AZA), one of the few dolphin facilities in Mexico to hold this credential.
The facility participates in a 'Dolphin Assisted Therapy' program for children with disabilities, conducted in collaboration with specialized clinical therapists.
All resident dolphins at this location were born under human care, contributing to the facility's long-standing breeding program.
The facility provides an on-site laboratory for constant monitoring of water quality and marine health parameters.
Delphinus Puerto Morelos is a specialized marine mammal facility focused on interactive dolphin encounters, located within the facilities of the Hotel Marina El Cid Spa & Beach Resort. The site features an open-water habitat where dolphins reside in their natural ocean environment rather than a traditional chlorinated pool. Programs include varying levels of interaction, ranging from shallow-water wading to deep-water swimming and professional trainer-led activities. The facility serves as an educational center emphasizing marine biology, conservation efforts, and the life cycle of bottlenose dolphins. It maintains rigorous standards as a member of the Alliance of Marine Mammal Parks and Aquariums (AMMPA). The location is strategically positioned to integrate resort-style amenities with controlled wildlife viewing experiences.
The raised wooden platform surrounding the main pool provides the best vantage point for capturing full-body shots of the dolphins during leaps.
Book your interaction slot at least 48 hours in advance, as group sizes are strictly limited to ensure animal welfare.
Bring biodegradable sunscreen, as standard sunscreens contain chemicals that are harmful to the dolphins' delicate skin and the water ecosystem.
Remove all loose jewelry, watches, and hair accessories before entering the water to prevent accidental ingestion or injury.
Avoid booking encounters immediately after eating a heavy meal to prevent discomfort during water activities. Do not attempt to touch the dolphins' blowholes or eyes during interaction.
Life jackets are mandatory for all participants regardless of swimming ability; jewelry and loose objects are strictly prohibited; you must shower before entering the habitat to remove lotions or perfumes.