The building was constructed on the site of a former ballast hill, where sailing ships once deposited soil to balance their vessels.
The clock tower still features its original clock mechanism, which remains a local landmark visible from across the River Tyne.
During the mid-19th century, this building processed the taxes and manifests for thousands of ships entering the River Tyne.
The venue hosts one of the region's most popular annual pantomime traditions, which is a major contributor to the theatre's yearly attendance.
The interior conversion preserved the original high ceilings and stone masonry, balancing historical preservation with modern theatre technical requirements.
The Customs House is a Grade II-listed Victorian building situated on the banks of the River Tyne in South Shields. Originally designed by William Stockdale and constructed in 1864, the structure served as a customs house for the busy maritime port. It now functions as a multi-purpose arts venue featuring a 437-seat theatre and an independent cinema. The facility hosts live music, comedy, pantomime, and visual arts exhibitions. It serves as a community hub for regional creative production and educational workshops. The venue maintains original architectural features, including its prominent clock tower. It is located directly at the Mill Dam, a historic site once central to the town's ship repair industry.
From the opposite side of the Mill Dam, framing the building's Victorian clock tower against the river backdrop.
Check the 'What's On' calendar before visiting, as the venue frequently hosts private events that may limit public access to the cinema or gallery.
Utilize the on-site café-bar, which offers views of the River Tyne and serves as a quiet space between performances.
Look for the local history displays in the lobby area, which provide context regarding the building's maritime past.
Do not expect parking directly at the door, as the immediate vicinity is mostly pedestrianized; use nearby public parking lots.
