The facility is accredited by the Alliance of Marine Mammal Parks and Aquariums (AMMPA).
Delphinus participates in a research program titled 'Dolphin Discovery' focused on marine mammal physiology and reproduction.
The onsite dolphins participate in an environmental education curriculum approved by the Mexican Ministry of Education.
The location uses a filtration system that maintains water quality standards consistent with international marine mammal care guidelines.
Delphinus Punta Cancún is a specialized marine mammal facility situated directly within the Hotel Zone of Cancún, specifically integrated into the premises of the Hyatt Regency. It features a controlled saltwater environment designed for interactive dolphin encounters and educational programming. The facility prioritizes animal welfare through its status as an AMMPA and AZA-accredited organization. Participants engage in structured swimming programs that emphasize physical interaction, such as foot pushes and dorsal tows. The site focuses on environmental education regarding marine biodiversity in the Mexican Caribbean. It is one of several Delphinus locations in the region, operating as a localized hub for visitors staying in the central hotel district.
The designated poolside observation deck offers the best vantage point for professional photography during guest sessions.
Book your session online in advance, as group sizes for dolphin interactions are strictly capped.
Avoid applying sunscreen or insect repellent immediately before entering the water, as these products can affect the dolphins' skin and water quality.
Remove all loose jewelry and watches before entering the water to prevent accidental ingestion or injury to the animals.
Do not attempt to touch the dolphins' blowholes or eyes during interactions, as these are highly sensitive areas.
Life vests are mandatory for all participants; follow all trainer instructions regarding hand placement and dolphin interaction zones.
